Terms and condition



1. Use of Service

Instant MZ provides local delivery services by connecting shop owners with customers. You agree to use the service only for lawful purposes. We reserve the right to refuse service, cancel orders, or block accounts if misuse or fraud is suspected.

2. Accounts & Responsibilities

To place an order, you may be required to create an account with accurate details. You are responsible for keeping your login information secure. You must be 18 years or older to use our services.

3. Orders & Payments

All prices are listed in local currency and may include applicable taxes. Payments can be made online or cash on delivery (if available).Instant MZ is a delivery platform; the responsibility for product quality, availability, and authenticity lies with the respective shop owner.

4. Delivery

Deliveries are limited to specific local areas.Estimated delivery times may vary due to traffic, weather, or other unforeseen conditions.Delivery charges may apply as displayed during checkout.

5. Cancellations & Refunds

Orders once placed may be canceled within a limited time frame (if allowed by the shop).Refunds, if applicable, will be processed as per the shop’s return/refund policy.Instant MZ is not responsible for product-related refunds; we only facilitate delivery.

6. User Conduct

You agree not to:

  1. Misuse the app or services.
  2. Engage in fraudulent transactions.
  3. Violate any laws while using Instant MZ.
7. Limitation of Liability

Instant MZ acts as a platform between customers and shops.

We are not responsible for product quality, warranties, or shop commitments.

Our liability is limited to delivery-related services only.

8. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services means you accept the updated terms.

9. Contact Us

For any questions about these Terms & Conditions:

📧 Email: sarthakkumawat2@gmail.com

📞 Phone: 91 8889567265

🏢 Address: Gandhi Chauraha Narayangarh MP.